Privacy policy: 

At Holistic Haylee, your privacy is important to us. When you visit our site, sign up for our emails, or purchase our products, we may collect information such as your name, email address, and payment details. Some information, like your IP address or browsing behavior, may also be collected automatically through cookies to help us improve your experience.

We use this information to deliver our tutorials and digital products, send updates and newsletters (only if you choose to receive them), process payments securely, and keep our community safe. We do not sell your information. We only share it with trusted services that help us run our business, like payment processors, email providers, or website analytics tools.

You are always in control of your data. You can unsubscribe from emails anytime, request access to the information we hold, or ask us to update or delete it. If you’re in places like the EU or California, you may also have additional privacy rights under GDPR or CCPA.

We take care to keep your information safe, but please remember that no system is 100% secure. Payments are always processed through secure third parties, and we never store your full credit card details.

Our site is not directed at children under 13, and we don’t knowingly collect their information. Sometimes we link to other websites, but we’re not responsible for their privacy practices.

We may update this policy from time to time. Any changes will be shared here, and using our site after updates means you accept the new terms.

If you ever have questions about how we handle your information, please reach out to us at haylee@holistichaylee.com.

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Accessibility Statement:  

At Holistic Haylee, we want everyone to feel welcome and have a positive experience on our website. We’re committed to making our content, tutorials, and resources accessible to all visitors, including those with disabilities.

We aim to follow best practices and accessibility standards so our website is easy to navigate, read, and use. This includes features like clear text, alt tags for images, and compatibility with assistive technologies.

If you ever have trouble accessing any part of our site, please let us know so we can help. We’ll do our best to provide the information you need in a way that works for you.

Contact us anytime at haylee@holistichaylee.com if you experience accessibility barriers or have suggestions for improvement.

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Shipping Policy:

At Holistic Haylee, we currently do not ship physical products directly. When you order hair care products through our website or links, your purchase is fulfilled by Holistic Hair Tribe, our trusted partner.

This means that all orders, shipping, deliveries, and returns are handled solely by Holistic Hair Tribe. We are not responsible for shipping times, lost or damaged items, tracking updates, or any issues that may arise once your order has been placed.

If you have questions about your order or need assistance with shipping, please reach out directly to Holistic Hair Tribe’s customer service through their website or the contact information provided in your order confirmation.

We’re here to guide you in your holistic journey and connect you with products we trust, but shipping and fulfillment remain the responsibility of Holistic Hair Tribe.

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Terms and Conditions: 

By using Holistic Haylee’s website, tutorials, and products, you agree to these terms. All content we share is for educational and informational purposes only and should not replace professional or medical advice. Please consult a qualified healthcare provider before making health or wellness decisions.

When you purchase digital products from us, you receive a personal license for your own use. Sharing, reselling, or distributing our materials without permission is not allowed. For physical product orders made through links to third-party companies like Holistic Hair Tribe, please note that shipping, returns, and customer service are handled directly by them—we are not responsible for those orders.

All content on this site, including text, images, and digital downloads, is owned by Holistic Haylee unless otherwise noted and may not be used without permission. While we do our best to provide helpful and accurate information, we cannot guarantee that everything will always be complete or up to date, and we are not liable for issues that may arise from use of our site or products.

We may update these Terms & Conditions from time to time, and by continuing to use our site after changes, you accept the updated terms. If you have questions, please reach us at haylee@holistichaylee.com.

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Refund Policy:

At Holistic Haylee, we want you to be happy with your experience.

Digital Products: All digital products, including guides, tutorials, and PDFs, are non-refundable. Once purchased, these items are delivered instantly and cannot be returned or exchanged.

Physical Products: Any physical products ordered through links to third-party companies, such as Holistic Hair Tribe, are handled and shipped by that company. We do not process refunds, returns, or exchanges for these orders. Please contact Holistic Hair Tribe directly for assistance with shipping, returns, or damaged items.

If you have questions about our refund policy or need guidance, you can always reach us at haylee@holistichaylee.com.